Last Updated: 19 Jan 2026
Welcome to Expertify ("Company", "we", "our", "us"). These Terms & Conditions ("Terms") govern your access to and use of our website https://expertify.in, mobile application, and services (collectively, the "Platform"). By accessing or using Expertify, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About Expertify
Expertify is an on‑demand home service platform connecting customers with independent service professionals (“Service Providers”) for services including but not limited to:
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Laptop & Desktop Service and Repair
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AC Service and Repair
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Home Appliance Service and Repair
Expertify operates primarily in Delhi, Noida, and Gurugram.
2. Eligibility
To use our services, you must:
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Be at least 18 years old
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Provide accurate and complete information during registration
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Be legally capable of entering into a binding contract
3. Nature of Services
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Expertify is a technology platform that facilitates service bookings.
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Service Providers listed on Expertify are independent third parties, not employees, agents, or partners of Expertify.
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Expertify does not guarantee the quality, safety, or legality of services provided.
4. User Responsibilities
As a user, you agree to:
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Provide correct contact, address, and service details
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Use the Platform only for lawful purposes
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Treat Service Providers with respect
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Not misuse, abuse, or attempt to manipulate the Platform
Expertify reserves the right to suspend or terminate accounts for violations.
5. Booking & Service Fulfillment
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Service bookings are subject to availability of Service Providers.
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Estimated time and cost may vary based on inspection and service requirements.
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Any additional work or cost must be approved by the customer.
6. Pricing & Payments
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Prices may be displayed as estimates and are subject to change.
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Payments can be made via online payment gateways or other approved methods.
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Expertify is not responsible for payment failures caused by third‑party payment providers.
7. Cancellations & Refunds
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Users may cancel a booking as per cancellation policy shown on the Platform.
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Late cancellations or no‑shows may attract a cancellation fee.
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Refunds, if applicable, will be processed within a reasonable time.
8. Warranty & Service Issues
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Any service warranty is provided directly by the Service Provider, if applicable.
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Expertify does not provide any service warranty unless explicitly mentioned.
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Users must report service issues within a reasonable timeframe.
9. Limitation of Liability
To the maximum extent permitted by law:
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Expertify shall not be liable for indirect, incidental, or consequential damages.
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Expertify is not responsible for any loss, damage, injury, or delay caused by Service Providers.
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Total liability of Expertify shall not exceed the amount paid by the user for the specific service.
10. Intellectual Property
All content on the Platform, including logos, text, graphics, and software, is the property of Expertify and protected by applicable intellectual property laws. Unauthorized use is prohibited.
11. Privacy
Your use of Expertify is also governed by our Privacy Policy, which explains how we collect and use your data.
12. Termination
Expertify may suspend or terminate access to the Platform without prior notice if:
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These Terms are violated
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Fraudulent or illegal activities are detected
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Courts located in Delhi NCR shall have exclusive jurisdiction.
14. Changes to Terms
Expertify reserves the right to update or modify these Terms at any time. Continued use of the Platform after changes implies acceptance.
15. Contact Information
For questions or support, contact us at:
Expertify
Email: support@expertify.in
Website: https://expertify.in
By using Expertify, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.